401 Games – Reopening Updates (Procedures and Limitations)
In-Store Purchase Procedures (Downtown Toronto & Vaughan)
- We will be strictly limiting the number of people allowed in the store.
- We kindly ask you wear a mask/face covering upon entry. If you do not have access to a mask, we can provide you with one.
- Please do not arrive in groups.
- As per Ontario guidelines we ask that you always practice social distancing (6ft) around others and be mindful of the space you are giving to other customers, staff members and passers-by.
- Please allow ample room (6ft) to those entering and exiting the store. Do not block/crowd the exterior.
- Cash will not be accepted. Acceptable payment methods will include credit cards, debit cards, gift cards, and store credit.
TCG Singles Purchases (Buying Cards from 401 Games)
- Purchases of singles in-store is available, we ask that you provide staff with a list of cards that you would like us to pull to minimize the duration of time spent in store.
- Browsing of binders remains off limits
Online Shipping & Purchase Options – Canada
- Flat Rate Expedited Shipping is $8.95
- All orders over $150 receive Free Canada Post Expedited Shipping
- All orders comprised of only TCG Singles over $15 have the option of Free Letter Mail Shipping
- All orders comprised of only TCG Singles under $15 have the option of $1.50 Reduced Rate Letter Mail Shipping
- In-Store Pickup is free and fast! You can typically expect your order to be ready for pickup within 48 hours.
Trade- In Process (Selling 401 Games your Cards)
- Trades must be submitted through our online buylists.
- You will be able to drop off trade-ins at either location, and the option to mail them in is still available.
- Please check our buy lists online and create a trade submission, you will be provided with a Trade Number that you will need to reference when dropping off the cards.
- You have the option of receiving: In-Store Credit (only usable In Person), Digital Gift Card (only usable on our Online Store), PayPal Payment or Cheque.
- In-Store Credit and Digital Gift Card payouts receive a 35% trade bump
- All Trade-ins will be “quarantined” and processed at a later date.
- Our Play Space will continue to be off limits
- All events remain postponed until further notice