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    401 Games – Reopening Updates (Procedures and Limitations)

    Effective Monday July 6 2020
    Hours of Operation (Both Locations)
    Monday to Friday: 12pm to 7pm
    Saturday: 12pm to 6pm

    In-Store Purchase Procedures (Downtown Toronto & Vaughan)

    • We will be strictly limiting the number of people allowed in the store.
    • We kindly ask you wear a mask/face covering upon entry. If you do not have access to a mask, we can provide you with one.
    • Please do not arrive in groups.
    • As per Ontario guidelines we ask that you always practice social distancing (6ft) around others and be mindful of the space you are giving to other customers, staff members and passers-by.
    • Please allow ample room (6ft) to those entering and exiting the store. Do not block/crowd the exterior.
    • Cash will not be accepted. Acceptable payment methods will include credit cards, debit cards, gift cards, and store credit.

      TCG Singles Purchases (Buying Cards from 401 Games)

      • Purchases of singles in-store is available, we ask that you provide staff with a list of cards that you would like us to pull to minimize the duration of time spent in store.
      • Browsing of binders remains off limits

      Online Shipping & Purchase Options – Canada

      • Flat Rate Expedited Shipping is $8.95
      • All orders over $150 receive Free Canada Post Expedited Shipping
      • All orders comprised of only TCG Singles over $15 have the option of Free Letter Mail Shipping
      • All orders comprised of only TCG Singles under $15 have the option of $1.50 Reduced Rate Letter Mail Shipping
      • In-Store Pickup is free and fast! You can typically expect your order to be ready for pickup within 48 hours.

      Trade- In Process (Selling 401 Games your Cards)

      • Trades must be submitted through our online buylists.
      • You will be able to drop off trade-ins at either location, and the option to mail them in is still available.
      • Please check our buy lists online and create a trade submission, you will be provided with a Trade Number that you will need to reference when dropping off the cards.
      • You have the option of receiving: In-Store Credit (only usable In Person), Digital Gift Card (only usable on our Online Store), PayPal Payment or Cheque.
      • In-Store Credit and Digital Gift Card payouts receive a 35% trade bump
      • All Trade-ins will be “quarantined” and processed at a later date.

      In-Store Events

      • Our Play Space will continue to be off limits
      • All events remain postponed until further notice